Enable click to dial and Affinity on your phone
Posted: Fri Jun 10, 2022 4:38 pm
You will need the admin login to enable this action. If you are a q5performance customer, then this should be enabled by default during onboarding. If not, please contact support.
If you are not a q5performance user, and you have the admin credentials, use a web browser to navigate to the IP address of your phone.
Log in, and go to Settings > Call Features
Scroll down to the "Click-To-Dial Feature" setting and select "Enabled", then "Save"
Navigate to Network > Remote Control and set the "Action URI Allowed IP List" to your computer IP address, or "any".
Navigate to Network > Affinity Settings and set "Affinity Support" to "Enabled"
Optionally for GRP 26XX phones, it is recommended to enable HTTP support.
Navigate to Maintenance > Security Settings > Security and select "Both HTTP and HTTPS" for "Web Access Mode", and "Enabled" for "Enable User Web Access" to use the user login.
If you are not a q5performance user, and you have the admin credentials, use a web browser to navigate to the IP address of your phone.
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Navigate to Maintenance > Security Settings > Security and select "Both HTTP and HTTPS" for "Web Access Mode", and "Enabled" for "Enable User Web Access" to use the user login.